Modify/Cancel Order

1. What should I do if something is missing from my order?

No need to panic, we're very flexible in this regard. :)

For orders that are not confirmed yet or already confirmed but not yet dispatched*, we can add any product. However, please note that all packages are handed over to the courier by 2:00 PM at the latest, so we can make any modifications until 1:30 PM at the latest.

**You can check the status of your order in your profile.

All you need to do is simply send an email to info@candlemap.hu with your order number and/or your full name used for the order, along with the product code(s) you want to add, and we'll quickly add it/them. :)

You can also do this over the phone if you prefer, here's our number: +36209184118

2. What should I do if I want to cancel my order?                                                               

In this case, it's also simple: send an email to info@candlemap.hu with your order number and/or your full name provided during the order, and we'll cancel your order.

Or if you prefer to call, you can reach us at: +36209184118.