Shipping information

1. When will I receive my order?

Orders placed on weekdays before 12:00 PM may even be dispatched the same day**. We collaborate with the GLS courier company, which guarantees next-day delivery if you opt for home delivery. For delivery to parcel points and lockers, the delivery time is 1-2 working days. So, if you remember on a Thursday at 10:30 AM that you need to place an order because one of your diffusers ran out, or if you want to give it as a gift over the weekend and request home delivery, your package could arrive as soon as the next day. **We cannot guarantee same-day dispatch in all cases due to increased traffic.

2. I ordered my package on Friday or over the weekend, when can I expect it?

Orders placed on Fridays and weekends are processed on Monday-Tuesday, so delivery is expected by Tuesday-Wednesday. For orders to parcel points, delivery can also be on Wednesday-Thursday. We strive to dispatch all orders on Monday to ensure delivery by Tuesday.

3. What delivery methods can I choose from?                                                           *Home delivery: GLS                                                                                                 *Parcel locker pickup: GLS Parcel Locker, Parcel Point                                                         ** Personal pickup: 6724 Szeged, Teréz utca 34., by appointment in advance, as well as at our current events, markets. You can choose current event pickup from the delivery options during checkout.                                                                                                         *Cash on delivery payment method is only available for GLS home delivery.                           ** For personal pickup orders, you can pay on-site in cash and by card, as well as in advance by bank transfer and by card.                                                                                              

4. How much does delivery cost?

GLS home delivery: The value is calculated in the basket.

GLS parcel lockers, parcel points: The value is calculated in the basket.

Personal pickup:Free

5. What payment methods are available?

For cash on delivery, you can pay with cash or by card to the courier upon delivery.

With MyPos, you can pay by card and by bank transfer when placing your order, so you only need to give a tip to the courier upon delivery.

For bank transfer payments, transfer to the following account after sending the order ID:

Name: ZenithDeals Kft

Account number: Raiffaisen Bank 12067008-01943744-00100007

IBAN: HU20 1206 7008 0194 3744 0010 0007

6. How do I know if my package has been dispatched?

We will send you a total of 3 emails:

Automatic confirmation email: This means that our system has received and recorded your order.

1st status change email: Confirmed: This means that we have manually confirmed your order and started preparing it.

2nd status change email: Handed over to courier: This means that your package has been prepared and handed over to the courier. At the beginning of this email, you will find your electronic invoice and the package number, with which you can track your package on the courier's website.

*It is important to provide your email address accurately during registration/data entry, as any typos will prevent the system and courier service from sending you email notifications about status changes!